Terms & Conditions
These Terms & Conditions govern your use of simplatecgoa.com, operated by Simplatec Technologies Private Limited.
By accessing or using this website, you agree to these Terms & Conditions.
1. About the Website
The website provides information about Simplatec’s products, services, technology solutions, brands, industry capabilities, career opportunities and related business offerings.
The website also allows visitors to submit enquiries and quotation requests.
Information published on the website is provided primarily for information and business-enquiry purposes.
2. Company Details
Simplatec Technologies Private Limited
H. No. 86/1 (16), Behind Kala Bhavan,
Upas Nagar, Sancoale,
South Goa, Goa – 403710, India.
Email: contact@simplatecgoa.com
3. Website Information
We make reasonable efforts to keep website information accurate and current.
However, product specifications, pricing, availability, images, features and service information may change without notice.
The appearance of a product or service on the website does not guarantee its availability.
4. Enquiries and Quotations
Submitting an enquiry or quotation request through the website does not constitute an order or create a binding contract.
Quotations may depend on:
- Product availability
- Manufacturer or distributor pricing
- Applicable taxes
- Delivery requirements
- Installation requirements
- Product specifications
- Quantity
- Supplier terms
- Project requirements
- Other commercial conditions
A sale or service engagement becomes binding only when the applicable quotation, purchase order, work order, agreement or other commercial document has been formally accepted by the parties.
5. Pricing and Availability
Product and service prices may change due to manufacturer pricing, distributor pricing, supply conditions, currency movements, taxes and other market factors.
We reserve the right to correct errors in published pricing, specifications or availability before an order is confirmed.
Where a quoted product becomes unavailable, we may offer a suitable alternative where appropriate.
6. Procurement and Third-Party Products
Simplatec may procure hardware, software, licences, infrastructure and other technology products from manufacturers, distributors and authorised channels.
Product warranties, licences and usage terms may be governed by the respective manufacturer or software provider.
7. Products and Technology Brands
All trademarks, logos, product names and brand materials belong to their respective owners.
The inclusion of a brand or product on our website does not necessarily constitute an endorsement by that manufacturer or provider.
8. IT Services
Our services may include:
- IT consulting and planning
- Technology procurement
- Installation and deployment
- Networking and infrastructure
- Cybersecurity
- CCTV and surveillance
- Cloud and productivity solutions
- Managed IT services
- Annual Maintenance Contracts
- Technical support
The exact scope, deliverables, pricing, timelines and responsibilities will be determined by the applicable quotation, proposal, work order, AMC or other agreed document.
9. Installation and Deployment
Where installation or deployment is included, work will be performed according to the agreed scope.
Additional requirements, changes in specifications, site conditions, third-party dependencies or work outside the agreed scope may require additional charges or a revised quotation.
10. Managed IT and AMC Services
Managed IT and Annual Maintenance Contract services are governed by the scope and terms agreed for the relevant engagement.
Service coverage, response arrangements, maintenance schedules, exclusions and other conditions may vary depending on the agreement.
11. Cloud Services and Third-Party Infrastructure
Simplatec may provide cloud consulting, configuration, migration, deployment and support involving third-party cloud platforms and infrastructure providers, including Amazon Web Services (AWS), Google Cloud and other providers.
The availability, performance and continuity of third-party cloud services depend on the respective provider’s infrastructure, systems, maintenance, service availability and applicable service terms.
Simplatec will provide reasonable assistance in diagnosing and resolving issues within the scope of the services agreed with the customer.
Simplatec does not guarantee uninterrupted availability of third-party cloud services and is not responsible for service interruptions, outages or failures originating from the underlying third-party provider or infrastructure.
Customers remain subject to the applicable terms, service-level commitments and policies of the relevant cloud provider.
12. Third-Party Software and Platforms
Our solutions may include third-party software, cloud platforms, licences, subscriptions and other services.
These products and services may be governed by their own:
- Licence agreements
- Terms of service
- Privacy policies
- Warranty conditions
- Service-level commitments
Customers are responsible for complying with applicable third-party licence and service terms.
13. Warranty
Product warranties are generally provided by the respective manufacturer or authorised warranty provider and are subject to their applicable warranty terms.
Where applicable, Simplatec may assist customers with warranty coordination.
Warranty coverage remains subject to the manufacturer’s conditions and exclusions.
14. Technical Support
Technical support may be provided remotely or onsite depending on the service purchased or agreed.
Support scope, response arrangements, exclusions and applicable charges may vary according to the relevant service agreement, AMC, quotation or support arrangement.
15. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorised access to our systems
- Introduce malicious software or harmful code
- Interfere with website operation
- Submit knowingly false or misleading information
- Use website content in a manner that infringes applicable rights
16. Intellectual Property
Unless otherwise stated, website content created or provided by Simplatec, including text, graphics, design elements and original materials, belongs to or is licensed to Simplatec Technologies Private Limited.
You may not reproduce, modify, distribute or commercially exploit such content without prior permission, except where permitted by law.
Third-party trademarks and logos remain the property of their respective owners.
17. External Links
The website may contain links to third-party websites and services, including:
- Customer portal
- simplatec.in
- Google services
- Zoho services
- Manufacturers
- Technology partners
- Cloud providers
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms.
18. Website Availability
We aim to keep our website available and functional, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of maintenance, technical issues, security measures, hosting problems or circumstances beyond our reasonable control.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Simplatec Technologies Private Limited will not be liable for indirect, incidental, consequential or special losses arising from the use of, or inability to use, this website.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Specific product and service obligations will be governed by the applicable quotation, agreement, warranty or commercial terms.
20. Privacy
Your use of the website is also subject to our:
These policies explain how personal information and cookies are handled on the website.
21. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable legal requirements.
The latest version will be published on this page with a revised Last Updated date.
22. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, the courts having jurisdiction in Vasco Da Gama, Goa, India shall have jurisdiction over matters arising from or relating to these Terms & Conditions.
23. Contact Us
Simplatec Technologies Private Limited
H. No. 86/1 (16), Behind Kala Bhavan,
Upas Nagar, Sancoale,
South Goa, Goa – 403710, India.
Email: contact@simplatecgoa.com